Shipping policy

Shipping Policy

HASHIM COUTURE

At HASHIM COUTURE, we are committed to delivering your fashion, fragrance, and jewellery pieces with care and efficiency. Please read our shipping policy below to understand how and when your order will arrive.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. During high-demand periods or product launches, processing times may be slightly longer.

Delivery Options & Timeframes

We offer the following delivery services:

• Premium Delivery:
  Estimated delivery time of 1–3 business days after dispatch.
  Ideal for customers who want their order as quickly as possible.

• Standard Delivery:
  Estimated delivery time of 3–6 business days after dispatch.
  A reliable and cost-effective option.

Delivery times are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or peak seasons.

Shipping Locations

HASHIM COUTURE currently ships to selected regions. Availability of delivery options may vary depending on your location. Any applicable restrictions will be displayed at checkout.

Shipping Costs

Shipping fees are calculated at checkout based on your selected delivery method and location. Any promotions or free shipping offers will be clearly stated on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery.

Incorrect Address or Failed Delivery

Please ensure that all shipping details are entered correctly at checkout. HASHIM COUTURE is not responsible for delays or losses caused by incorrect or incomplete address information. Additional charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your parcel with clear photos and your order number so we can assist you promptly.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We’re always happy to help.